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About Karvy CRA

As per the circular ref no: PFRDA/2017/1/ CRA/1 dated January 3, 2017 Karvy Computershare Private Limited was appointed as Central Recordkeeping Agency (CRA) for National Pension System (NPS).

The Karvy CRA is a back office for maintaining records, administration and customer service functions which is playing an important role to the successful operationalization of the NPS.

Karvy CRA is one of the Premier financial service organisation aims for satisfaction of customers by combining knowledge & technology to provide the best standard of services under NPS.

Role and Responsibility:
  • Issue Unique Permanent Retirement Account Number (PRAN) to each subscriber.
  • Maintains a database of all PRANs and records all the various transactions relating to subscriber such as contribution details, update details, investment details, withdrawal details etc.
  • Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Fund Managers, Annuity Service Providers, Trustee Bank, Nodal offices etc

About Karvy Computershare

Karvy Computershare is the largest registrar and a market leader, servicing over 70 million investor accounts spread over 1300 issuers including banks, PSUs and mutual funds. With a work force of around 4000 experienced professionals drawn from various disciplines. Karvy Computershare has emerged as a market leader in Investor Servicing in the country by offering its services through its network of 203 Branches + 200 locations spread across the country.

Karvy Computershare has set new benchmarks in Investor Servicing by establishing performance standards for its Service Delivery. The company has developed and enhanced its Service Delivery through structured and custom built training and development initiatives.

Karvy Computershare is the first organization, in its line of business, to achieve the distinction of receiving an ISO 9002 certification and have now migrated to ISO 9001:2008 standards, for quality management systems, certified by DNV.

We have also been awarded ISO 27001:2013 certification by DNV, for our high standards with respect to information security and management system. Head quartered in Hyderabad, India, Karvy Computershare Pvt. Ltd. is a 50:50 Joint Venture between Karvy and Australia-based Computershare - the world's largest Transfer Agent. The joint venture with Computershare Limited helps us adopt international practices in client and investor servicing.

कार्वी सीआरए के बारे में

कार्वी कम्‍पयुटरशेयर प्राइवेट लिमिटेड को परिपत्र संदर्भ संख्‍या पीएफआरडीए/2017/1/सीआरए/1 दिनांक 3 जनवरी 2017 के अनुसार राष्ट्रीय पेंशन प्रणाली (एनपीएस) के लिए सेन्ट्रल रिकॉडकीपिंग एजेंसी के रूप में नियुक्त किया गया है।

कार्वी सीआरए अभिलेखों के रख-रखाव, प्रशासन और ग्राहक सेवा कार्यकलापों के लिए एक बैक ऑफिस के रूप में कार्य करता है जो एनपीएस के सफलतापूर्वक परिचालन में महत्‍वपूर्ण भूमिका निभा रहा है।

कार्वी सीआरए एक प्रमुख वित्‍तीय सेवा संगठन है जिसका उद्देश्‍य ग्राहकों की संतुष्टि हेतु सूचना और तकनीक के संयोजन द्वारा एनपीएस के अंतर्गत उत्‍कृष्‍ट सेवा मानक प्रदान करना है।

भूमिका और दायित्‍व :
  • प्रत्‍येक अभिदाता को अद्वितीय स्‍थायी सेवानिवृत्ति खाता संख्‍या (प्रान) जारी करना।
  • सभी प्रान और अभिदाताओं के विभिन्‍न संव्‍यवहारों जैसे अंशदान विवरण, अपडेट विवरण, निवेश विवरण, आहरण विवरण इत्‍यादि से संबंधित डाटा बेस का रख-रखाव करना।
  • पीएफआरडीए और अन्‍य एनपीएस मध्‍यवर्तियों जैसे पेंशन निधि, वार्षिकी सेवा प्रदाता, न्‍यासी बैंक, नोडल कार्यालय इत्‍यादि के मध्‍य एक परिचालक इंटरफेस की भूमिका अदा करना।
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